1. Factors impacting Communication 

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Slang, different meanings or usage of words, and anything else that can get lost in translation has the potential of being a major hindrance in communication best describes what concept? 

Cross-cultural communication (3C)  

What term is used to describe a “process of exchanging, negotiating, and mediating one’s cultural differences through language, non-verbal gestures, and space-relationships” 

Cultural differences are based on:

 

  1. a)  Perspectives – The beliefs, thought processes, values, and worldviews (our ideas about how the world works) that encompass the philosophies of a culture.

  2. b)  Practices – Behavioral practices include social norms, approaches to communication and conflict, orientation to hierarchy, power, class, status, and gender roles, etc. that constitute the norms of a culture.

  3. c)  Products – Tangibles such as food, clothing, books, and tools, and intangibles such as songs, parables, rituals, language, and laws that comprise the artifacts of a culture. 

Gender Roles

What accounts for the greatest amount of influence on how we communicate with the opposite sex? 

  1. Gender Styles- We have been traditionally led to think that stereotypically, women will communicate by using a passive/assertive style in an effort to achieve rapport, connection, relationships, equality of status, support, inclusiveness, responsiveness, and self-disclosure.

  2. On the other hand, stereotypically, men communicate by using an assertive/aggressive style in efforts to accomplish tasks, achieve status, and dominate the conversation. 

According to research, what are some differences in how men and women communicate? 

a. Traditionalists – Administrative, policy-oriented, letter of the law. Masters of the expert opinion, think tanks

  1. Boomers – Megaphone. Brilliant message crafters. Good creators of content that aligns purpose and values with appeal to higher purpose and meaning. Masters of radio and TV delivery.

  2. Xers – Independent. Not connected to an organization; focused on micro-subjects and personal expression of style work. Masters of the internet, blogging, and publishing resources.

  3. Millennials – Upbeat, rally together, focused on the activity and approval of their peers. Masters of mobile and hand-held devices. 

What are the four generational types, regarding beliefs about core values, family type, and role of education, communication, and media preferences? 

STRATEGIES TO IMPROVE CROSS-DIFFERENCE COMMUNICATION 

Active listening and suspending judgment are both general guidelines to improve what type of communication?