Ethiopian Airlines (Ethiopian) is the flag carrier of Ethiopia. During the past sixty plus years, Ethiopian has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence. Operating at the forefront of technology, it has also become one of Ethiopia’s major industries and a veritable institution in Africa. It commands a lion’s share of the pan African network including the only daily east-west flight across the continent.

Ethiopian serves 63 international destinations. Further more, it is working diligently to make the Ethiopian Aviation Academy the leading aviation academy in Africa. Ethiopian is one of the airlines, in the world, operating the newest and youngest fleets. Founded:December 21, 1945 Starting date of operation:April 08, 1946 Ownership:Government of Ethiopia (100%) Head Office:Bole International Airport P. O. Box 1755 Addis Ababa, Ethiopia Tel: (+ 251) 11 665 2222

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Fax: (+ 251) 11 661 1474 Reservations:Tel: (+251) 11 665 6666 Fax: (+251) 11 661 1474 Website:http://www. ethiopianairlines. com Chief Executive Officer:Mr. Tewolde Gebremariam Strategic Plans:Vision, Mission and Values Vision 2025 Ethiopian will be the most competitive and leading aviation group in Africa by providing safe, market driven and customer focused passenger and cargo transport, aviation training, flight catering, MRO and ground services by 2025. Mission Statement

To become the leading Aviation group in Africa by providing safe and reliable passenger and cargo transport, aviation training, flight catering, MRO and ground services whose quality and price “value proposition” is always better than its competitors To ensure being an airline of choice to its customers, employer of choice to its employees and an investment of choice to its owner To contribute positively to socio economic development of Ethiopia in particular and the countries it operates in general by undertaking its corporate social responsibilities and providing vital global air connectivity Value Statement

As an airline, safety is our first priority ET is a high performance and learning organization We are an equal opportunity employer We treat internal and external customers the way we would want to be treated Current Fleet (47 Aircrafts):5 – Boeing 777-200LR 11 – Boeing 767-300 7 – Boeing 757-200 2 – Boeing 757-260F (cargo) 2 – Boeing 747F (cargo) 2 – MD-11F (cargo) 5 – Boeing 737-700NG 5 – B737-800W 8 – Q400 Fleet on order (36 Aircrafts): 12 – A350-900 from Airbus Read more… 10 – 787 DreamLiner jets from Boeing Read more… 10 – 737-800 jets from Boeing Read more… 4 – 777 Freighter jets from Boeing Read more…

Services to:63 International and 17 Domestic destinations Africa (40): Abidjan, Abuja, Accra, Addis Ababa, Bahir Dar, Bamako, Bangui, Brazzaville, Bujumbura, Cairo, Dakar, Dar es Salaam, Dire Dawa, Djibouti, Douala, Entebbe, Harare, Johannesburg, Juba, Khartoum, Kigali, Kilimanjaro, Kinshasa, Lagos, Libreville, Lilongwe, Lome, Luanda, Lubumbashi, Lusaka, Malabo, Malakal, Maputo, Mekele, Mombasa, N’Djamena, Nairobi, Ouagadougou, Pointe-Noire, and Zanzibar. Europe & America (8): Brussels, Frankfurt, London, Milan, Paris, Rome, Stockholm, and Washington The Middle East & Asia (15):

Bahrain, Bangkok, Beijing, Beirut, Dubai, Guangzhou, Hangzhou, Hong Kong, Jeddah, Kuwait, Mumbai, Delhi, Riyadh, Sana’a, and Tel Aviv. Domestic (17): Addis Ababa, Arba Minch, Assosa, Axum, Bahar Dar, Dire Dawa, Gambella, Gonder, Gode, Humera, Jijiga, Jimma, Kabri Dar, Lalibela, Mekele, Shire, and Shilavo Cargo Network (25):Africa (16): Abuja, Accra, Addis Ababa, Brazzaville, Bujumbura, Cairo, Dar es Salaam, Entebbe, Johannesburg, Kigali, Kinshasa, Lagos, Libreville, N’Djamena, and Point-Nore Gulf, Middle East and Asia (7): Beirut, Chennai, Dubai, Hong Kong, Jeddah, Mumbai, and Riyadh

Europe (2): Liege and Luxembourg Code share Partners:Ethiopian has code share agreements with: Air China Air India Air Mozambique Air Nigeria (Under implimentation) Asiana Airlines British Midland (BMI) Brussels Airlines EgyptAir Gulf Air Kuwait Airways Lufthansa Rwanda Air Saudi Arabian Airways Scandinavian Airlines South African Airways Turkish Airlines Several other agreements are in the pipeline Strategic Partnership:Ethiopian Signed Memorandum of Understanding with ASKY Airline on Strategic Partnership and Investment. ASKY Airline is a newly established airline based in Lome-Togo.

Special Features:Cloud Nine: Combined service of First and Business Classes, Cloud Nine has the space, comfort and a style of service that makes flying with Ethiopian a pleasure all the time. Economy Class: Passengers are offered 12 audio channels with access to a video library of more than seven titles. Club Privilege:ShebaMiles is Ethiopian’s Frequent Flyer customer loyalty program. As a member of ShebaMiles, passengers accumulate miles which will entitle them to ticket awards and many other privileges. The more they fly the higher the benefits. Since October 2007 it has reciprocal business partnership with Lufthansa’s Miles & More.

Passenger Terminal:The ultra modern airport terminal was inaugurated on January 21, 2003. This spacious terminal handles all international flights with its 21st century facilities. Human Resource Management: (as of December 31, 2010) Total No. of Employees5,635 Marketing & Sales:29% Maintenance & Engineering:28% Cabin Crew:12% Cockpit Crew:6% Others:25% Capacity Building:Training Ethiopian is self-sufficient in all aviation training systems. The Ethiopian Aviation Academy offers training for: Pilots – 584 Ethiopians and 316 foreigners since its inception in 1964.

Aircraft Technicians – 1845 Ethiopians and 821 foreigners since its inception in 1967. Cabin Crew (Service Trainee) Marketing & Sales as well as Management and Finance staff B757/B767 Simulator B737 NG Simulator The facility provides training services and management assistance to many other countries. It also provides recurrent training to technicians, pilots, marketing & sales staff and cabin crew. Branch Offices:Ethiopian has city and airport offices at locations to which it operates. At other major locations it is served by accredited and designated General Sales Agent (GSA). Facilities:

Construction of Maintenance Hangar Expansion & upgrading of Ethiopian Aviation Academy Construction of Simulator building for different fleet type Construction of 4 star hotel Expansion of Cargo Terminal Construction of Catering facility Construction of parking building Capabilities:Cargo Terminal The new cargo terminal covers: Apron area: 44,390 square meters Terminal size: 14,000 square meters Capacity: 350,000 tones of air cargo per annum Cold room size: 2,000 square meters, cold room storage: 130 tones of palletized cargo Office area: 4,500 square meters Parking area: 19,200 square meters

Maintenance Hangar The state-of-the-art maintenance hangar with a span of 7,200 square meters and a height of 25 meters can accommodate one B747-400 or two B737-700s or two equivalent size aircraft at any given time in different configuration. Maintenance Capabilities Ethiopian has an advanced maintenance base, which is fully operational for Airframe maintenance up to D-Checks, Engine, Overhaul, Components repair & overhaul, Light Aircraft maintenance and technical, and management assistance for other airlines. The maintenance base is certified by the US- Federal Aviation Administration (FAA).

Personnel Secondment Ethiopian provides management and technical assistance to other airlines on secondment basis by availing trained and skilled manpower in different areas relative to the airline industry. Recent Awards: Bombardier’s “Airline Reliability Performance Award” in the award ceremony hosted by the Canadian Embassy in Addis Ababa on May 21, 2011. Read more… “Deal of the Year 2010 Award ” at Intrepid Museum in New York on April 11, 2011. Read more… “The African Cargo Airline of the Year” award at the Air Cargo Africa 2011 Conference held in Nairobi Kenya on 24 February 2011. Read more… The NEPAD Transport Infrastructure Excellence Awards 2009″ in a ceremony held on November 25, 2009 at Gallagher Convention Centre in Johannesburg, South Africa. Read more… “Airline of the Year Award” at the 41st Annual General Assembly of the African Airlines Association (AFRAA) held in Maputo, Mozambique. Read more… “Airline of the Year 2009” award at African Business Award organized by the London based African Business Magazine and Common Wealth Business Council. Read more… “2008 Best Airline in Africa Award” at the African Travel Award in Lagos, Nigeria, for its excellent network and convenient connections in Africa.

Read more… “The 2008 Brussels Airport Company Award” in recognition of its distinguished long haul operations witnessed through the introduction of new routes, new products, and close cooperation with Brussels Airport in marketing activities. Read more… “The 2008 Corporate Achievement Award” of Aviation & Allied Business for setting the pace towards the development and growth of the African aviation industry. Read more… Contact: Manager PR & Publications P. O. Box 1755, Addis Ababa, Ethiopia. Tel: (+251-11) 517 8407 / 8907 / 8165 / 8529 Fax: (+251-11) 661 1474 E-mail: [email protected] com Back to Top