IntroductionBackground Technology has been continuously changing, developing and evolving in time which means communication between one another is also changing.
These changes often lead to people having less interaction between one another, perhaps it can be said that it is a different mode of interaction. There are many ways of communication between one another in the 21st century such as application like facetime or skype rather than face-to-face communication. Another example, e-books which are new way to read as content can be read without having to have a physical copy of it.
Nowadays, people are too lazy to communicate although they are standing next to each other. They would rather text than having a proper verbal communication. Although some may say expressing in word may be better than verbal form, many people nowadays lack of social skill of communication properly despite being champions behind the keyboard/screen.
Even during a simple dinner, people tend to keep their heads down while staring at their phone. A person who walks in would be greeted with an awkward and eerie sight due to the shocking view of no one talking to each other. Can it be said that we will one day lose our emotions and only know how to speak through our devices!Research Problem In recent years, there has been a constant increment on the reliance and dependence on technology. Undeniably, technology have been indispensable part of our daily life.
People tend to use technology at an abundance of situation. For example, while waiting for the train we would take out our phone to use unconsciously or even the last few minutes before bed time. Many people tend to have a lack of communication during these recent years according to many studies.
With the lack of communication conflict between one another will become inevitable and could cause a serious series of problems. Often times, a fight or an argument may ensure due to the lack of interaction or proper communication which one can be said to be one of the natural human instincts that keep us from regressing. Research Question 1. Why people spent more time on technology rather than communicating?2. What makes technology more attractive as compared to communication?3.
How does technology affect communication in the 21st century?Purpose Statement 1. Technology have generally taken over communication, therefore this paper aim to do a research about the decrease of face-to-face communication.Literature Review2.1 Users of Technology Technology brought new risks but at the same time it bring about convenience to people. Throughout the years, technology have been grown by leaps and bounds from earlier forms to the current shapes and sizes. Laptops, mobile phones and tablets are among the most common technology that could be seen around the world. Teenagers are the most popular users of technology as almost every one of them are connected with a mobile devices since a very young age.
Students in the 21st century have grown up with technologies that enabled them to keep in touch with friends and family without physical interaction. Past research have shown that there has been a tremendous increase in usage of mobile phones (May, 2011). In 2009, 66% of the teenage population at the age of 12 and 13 owned a cell phone (Lenhart, 2011).
However, according to recent research the percentage of students 12 and 13 owning a cell phone have been decreasing. And in 2011, the results from a survey have stated that 57% of young teens ages 12 and 13 own a cell phone (Lenhart, 2012). The decrease of cell phone ownership among adolescents 12 and 13 years old could be link to the social awareness of technology and concerns, which could be seen and heard in the modern society. Older teens are more capable of having a mobile phone as compared to the younger teens (May,2011); 87% of this grouping have cell phones in 2011 (Lenhart, 2012). 77% in the age range of 12 to 17 owned a cell phone in 2011, which shows an increase of 75% from 2009 versus 45% increment from 2004 (Lenhert, 2012). The usage of mobile devices have been advancing as time past (Lenhart, 2011) but due to the technology improvement not many adults have a chance to experience this technology since young (Subrahmanyam & Greenfield, 2008).
2.2 Communication It’s nearly impossible to go through an afternoon without the usage of communication. Communication is sending and receiving information between two or more people. The person sending the message is known as a sender, while the person receiving the information is called the receiver. The information pass out can include facts, ideas, concepts, opinions, beliefs, attitudes, instructions and even feelings. Communicating online allows an individual to keep connected with old friends, family and making new friends by expressing themselves just like in a real-world (Rosen, 2007; Posey et al., 2010; Sas et al., 2009).
Social networking sites such as Facebook, Twitter and Instagram which is a new platform of communicate enables its users to post anything about them and understand about other users based on their post (Amichai-Hamburger and Vinitzky, 2010). Online interaction is often limited at the profile section that shows the user’s information which is controlled by the user (Poser et al., 2010; Dwyer et al., 2007).
The willingness to communicate and make new friends are optional and depends on an individual and the urge to protect users’ privacy have become a must (Dwyer et al., 2007; Lewis and George, 2008). Due to safety reasons, the amount of users have been deteriorate especially with strangers (Cachia, 2009; Papachatissi, 2009). Building up our communication skills will help in expressing our feelings, experience and knowledge to others.2.3 Change of Communication Method Before amazing technologies were invented, people communicate through face-to-face interaction at a physical time and location. However, after the change and improvement of technologies, people could communicate with each other immediately through mobile, tablets and even laptops.
A new chance for individuals to enhance new pattern of social interaction just by using the new media technologies (Venkatesh and vitalari 1985:12). According to Mesch (2006), the line between work time and family time more permeable than before thanks to the access of technology. Meaning that individuals have more time to spend together with family while being away for a business trip or the other way around. On the other hand however, means that individuals are often attracted to the new media technology, which will distract them from face-to-face communication (Mesch 2006:124). Additionally, the computer at home needs someone in the family, most often the “expert” have to teach the older generation on how to use such technology which will create a “shared experience” (Morrison and Krugman 2001:143).2.4 Modern Technology Crisis Technology has change the way we communicate in our daily life.
Many studies have been conducted regarding technology and its affection on communication skills. As Przybylski and Weinstein of University of Essex wrote in 2013, “Recent advancements in communication technology have enabled billions of people to connect more easily with people great distance away, yet has been known about how the frequent presence of these devices in social settings influence face-to-face interaction” (Przybylski & Weinstein, 2012, p. 1). A study conducted by Kraut, Patterson, Lundmark, Kiesler, Mukophadyay and Scherlis (1998) was one of the first to do a research about the relationship of the internet and how it affects our social involvement.
They followed 93 families in their first 12-18 months of being online. The result show that the incensement of internet through their technology devices would decrease their social involvement, increase in depressive symptoms and feeling lonelier. Another concern of the internet is the issue of cyber bullying. In the past, bullying have to be done face-to-face interaction.
However, advancement of technology have open new ways for bullying to occur through electronics, from texting on cell phones to the posting of videos and comments on the internet(Marsh, McGee, Nada-Raja, & Williams, 2010; Patchin & Hinduja, 2006).MethodologyParticipants Teenagers age 12-21 who have interaction with technology were the target population for this research. Using a purposive sampling method, teenagers in the age range were chosen due to their practical access and their likely experience of the research topic. For the survey a number of 60 teenagers were asked 9 question regarding engagement level of technology and how it affects face-to-face interaction. Design The research design that was used for this study is through field observation and online surveys to gather a quantitative data. The survey includes questions related to technology usage, habits, perception of face-to-face communication in the presence of technology and engagement of face-to-face and screen-to-screen. The survey was conducted using google form, it that provides both a web interface which was design for the audience and the researcher.
The survey was shared to family and friends. Teenagers who wants to participate in this research accessed the survey through a link. Procedure The research was conducted through field observation and online surveys to measure the level of engagement student of teenagers have with their cell phones, and face-to-face technology situation. The survey was administered towards teenagers who were in the age range of 12-21 years old. A variety of different interaction were recorded including those texting or talking on the phone, those interacting with others, and those who did not have contact with their devices. Results Figure 1 The result above shows that most teenagers own at least a smartphone or a table these days. Based on the graph, it shows that 59 of the participants own a smartphone. Surprisingly, there is 1 participant who does not own a device.
Which means there is a 96.66% increasement of the people who own a smartphone as compared to 1.67% who does not own one. Figure 2 The table above shows that most people spent 7-8 hours on their smartphone or tablet during the day. It means 45% of the participants use their devices at an average of 7 hours and 30 minutes per day. 11 participants says that they use their devices more than 8 hours per day.
16.67% replied that they use their devices 3-4 hours a day and 13.33% mention that they use their cellphones or tablet 5-6 hours a day. 4 people choose 0-2 hours as their average screening time a day. Figure 3 According to the bar chart above, it shows that there is an obvious difference between the results. 90% of the participants says that they bring their devices when they leave the house.
5 person says that they often bring their smartphone or tablets out with them. 1 out of the 60 participants says that he/she bring the device out base to the situation. Figure 4 A total of 41 teenagers says sometimes they use their smartphone or tablet while spending time with their family and friends. 16.67% says that they often use their devices during a gathering. Unexpectedly, 10% of the total mention that they rarely use their devices. 2 participants says that they always use their smartphone or tablets during a meet-up and 1 participants replied that he/she never use the device. Figure 5 39 out of 60 responded says that they do not have a suggestion on wheater it bother them when their family or friends use the technology while spending time with them.
23.33% agree that there is an affection on them while others use the cell phone during a gathering. 6.67% strongly agree that it affects them mentally and physically but 3 participant says that they disagree with the saying. Figure 6 Based on the graph above, 34 disagree that they communication with family and friends via technology more often than face-to-face interaction.
One quarter replied that they have no comment on the way they communicate. However, 10% says agree that they often communicate through technology but 4 teenagers strongly disagree with the saying. There is 1 person who strongly agree which shows a 55% difference with the highest vote. Figure 7 Most participant say that it is comfortable to communicate in real life than through technology. 10% of the responded have a neutral respond on the comment. 9 teenagers says that they do feel more comfortable to communicate via technology but 8 teenager strongly disagree with the statement. 6.67% strongly agree with the statement which shows a 41.
66% different with the highest result. Figure 8 Almost 50% of the total responded agree that technology does bring negative effect on social communication. Surprisingly, 35% mention that technology brings negative effect but at the same time bring positive effect on social interaction. However, 6 person strongly agree that it bring negative effects and 4 person says that it bring positive effect. Figure 9 The result shows that 38 teenagers support that the advancement of technology decrease the quality of face-to-face conversation. 16.67% says that the advancement of technology does not impact the quality of verbal interaction. 15% strongly agree with the statement.
3 person on the other hand, disagree with the statement.